Privacy Policy for Relisys Lite and The Enterprise
This Privacy Policy explains how Raaziq International – Solution Heights (Pvt) Ltd (“we”, “us”, or “our”), the developer of Relisys Lite and The Enterprise, collects, uses, stores, and protects information when you use our mobile applications.
This Privacy Policy applies to the following applications:
- Relisys Lite
- The Enterprise
The information collected and the way it is used may vary depending on the application, features, and services available to you.
Information Collection, Use, and Sharing
Depending on the application and features you use, we may collect information such as account and login information, employee or organizational information, contact information, device information, application usage information, and other information necessary to provide the functionality of our applications.
Information may be provided directly by you or may be provided or managed by your organization in connection with your use of the applications.
We use the information we collect to:
- Provide and operate Relisys Lite and The Enterprise.
- Authenticate users and maintain account security.
- Provide application features and services requested by you or your organization.
- Process, display, and manage business or organizational information.
- Maintain, troubleshoot, and improve our applications and services.
- Monitor and protect our applications, systems, and users against unauthorized access, fraud, misuse, or other security threats.
- Communicate with users regarding the applications, service-related matters, security matters, or changes to our services or this Privacy Policy.
- Comply with applicable legal and regulatory requirements.
We are the sole owners of the information collected directly by us through our applications and related services, except where information is provided or controlled by an organization using our services.
We do not sell or rent your personal information to third parties.
We do not share your personal information with third parties except where necessary to provide our services, operate our applications, protect our systems and users, comply with applicable laws or legal obligations, or where sharing is authorized by you or your organization.
Where our applications are used by an organization, certain information may be provided to or managed by that organization in accordance with its business requirements, internal policies, and applicable agreements.
Organizational Data
Relisys Lite and The Enterprise may be used by organizations to manage business, employee, operational, or other organizational information.
Where an organization provides you with access to an application and controls the information entered into or processed through that application, the organization may determine what information is collected and how it is used for its business purposes.
In such cases, users should contact their organization regarding questions or requests concerning organizational information, including requests for access, correction, or deletion, where applicable.
We process organizational information as necessary to provide and operate the applications and related services, maintain security, and fulfill our obligations to the organization and users.
Information Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
Where appropriate, information transmitted between our applications and our servers is protected using secure communication technologies such as HTTPS/TLS.
Access to personal or organizational information is restricted to authorized personnel who require access to perform their assigned responsibilities.
The computers and servers used to store and process information are maintained in a secure environment with appropriate safeguards.
While we take reasonable measures to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.
Data Retention
We retain information for as long as necessary to provide our services, maintain business and organizational records, comply with legal or regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Where information is controlled by an organization, the retention period may also be determined by the organization’s policies, requirements, and agreements with us.
When information is no longer required for the purposes for which it was collected, we may delete, anonymize, or securely dispose of it, subject to applicable legal and contractual requirements.
Your Access to and Control Over Information
Depending on the circumstances and applicable laws, you may have the right to request information about the personal data we hold about you and request that inaccurate information be corrected.
You may also request deletion of your personal information where applicable.
You can contact us using the contact details provided on our website to:
- Ask what personal information we have about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where applicable.
- Ask questions or raise concerns regarding our use of your information.
- Request information regarding how your data is processed.
Where your information is provided or controlled by your employer or another organization, you may need to contact that organization directly for requests concerning your organizational information.
Third-Party Services
Our applications may use third-party services or infrastructure providers when necessary to provide, maintain, secure, or improve our services.
Such third-party providers may process information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.
We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to us.
Children’s Privacy
Our applications are primarily intended for use by organizations, employees, and authorized users.
We do not knowingly collect personal information from children for purposes unrelated to the services provided by our applications.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our applications, services, legal requirements, or privacy practices.
When we make changes, we will update this Privacy Policy on this page and revise the applicable date or version information where appropriate.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us through the contact information provided on our official website.
Company: Raaziq International – Solution Heights (Pvt) Ltd
Applications covered by this Privacy Policy:
- Relisys Lite
- The Enterprise